To help you troubleshoot your Facelift account, Facelift Support may need temporary access to your account. This access is called Support Access.
Enable Support Access
Company Admin
A Company Admin must enable Support Access in the company settings:
Open the company settings.
Enable Support Access.
Save the settings.
Each user
Each user should also confirm Support Access in their personal account settings:
Enable or confirm Support Access.
Save the settings.
Without Support Access, Facelift Support cannot access your account to investigate issues and help resolve bugs efficiently. You can disable the access again after the support request has been completed.