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The Activity Log

Retrace administrative changes that have been made in Facelift

Celine Graaf avatar
Written by Celine Graaf
Updated over 8 months ago

As a Company Admin, the Activity Log shows you all the administrative changes that have been made by users in Facelift. You can activate the log with one click in the admin settings.

👑 The activity log is only included in certain Facelift plans. Find out about plans and prices.


Contents of the Activity Log

You can find the Activity Log in the settings menu on the left under Activity Log. Once activated, you will find all changes made by users of settings and the Media Library in the last 30 days. For the following objects, it is saved when and who changed these objects and whether the user created, changed or deleted these objects:

  • Users

  • Teams

  • Permissions

  • Files in your library

  • Categories in your library

  • Admin Menu Security Settings

  • IP restrictions

  • Logins of your users

  • Changing and resetting passwords (passwords are never visible)

  • Activation of new users

  • Events in Orchestrate and Ideate

  • Campaigns in Orchestrate and Ideate

  • Labels

  • Label types

  • Individual menu items for your navigation in Facelift

  • Login notifications to your users

It is currently not possible to track activity at item level in Engagement or at post level in Orchestrate.

Filtering the Activity Log

The table shows the last changes users have made in the settings and Media Library.

Use the filter at the top left to select the action you want to track. For most actions you can choose between creation, modification and deletion. You can use the date selection to set the time window to narrow your search.

💡 The activity log only shows changes that were made in the last 30 days.

Activate the Activity Log

You activate the activity log in the Admin Settings, where you can find the menu item Company Settings. You can activate and deactivate the activity log using the switch.

Important notes on data protection

Visibility
The activity log can only be activated and viewed by Company Admins.

Security
Security-relevant data, such as passwords and IP addresses, are never displayed in plain text and are only stored in encrypted form. For IP addresses, the last digits are displayed in encrypted form.

User "Facelift" in the log
Our technical support can help you with the administration of Facelift. To do this, they can log into Facelift from the perspective of one of your organisation's user accounts. All changes a Facelift employee makes are displayed as user "Facelift". This way, you can see if one of you has changed something or if our support has helped you with a problem.

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